1. Who We Are
San Antonio Bloom Bar ("we," "us," or "our") is a DIY flower bar rental business based in San Antonio, Texas. We operate the website sanantoniobloombar.com and sanantonioflowerbar.com.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or submit a booking inquiry.
2. Information We Collect
We collect information you voluntarily provide when you fill out our booking inquiry form, including:
- Your name
- Email address
- Phone number
- Event date and type
- Estimated guest count
- Any additional details you include in your message
We may also collect basic usage data through our website (such as pages visited and browser type) via standard analytics tools.
3. How We Use Your Information
We use the information you provide to:
- Respond to your booking inquiry
- Confirm availability and send rental agreements
- Communicate with you about your event
- Send follow-up messages related to your rental
- Improve our services and website experience
We do not sell, rent, or share your personal information with third parties for their own marketing purposes.
4. Payment Information
We collect a credit card on file for damage and late fee protection. Payment information is processed securely and we do not store full card numbers on our systems. All payment processing is handled through secure third-party payment processors.
5. Third-Party Tools
We use the following third-party tools to operate our business:
- GoHighLevel (GHL) — CRM, form collection, and communication platform
- Cloudflare — Website hosting and security
- Meta (Facebook/Instagram) — Advertising platform
Each of these services has their own privacy policies governing how they handle your data. We encourage you to review them if you have questions.
6. Cookies
Our website may use basic cookies to support functionality and analytics. We do not use cookies to track you across other websites or sell your browsing data. You can disable cookies in your browser settings at any time.
7. Data Retention
We retain your information for as long as necessary to fulfill your rental, resolve any disputes, and comply with our legal obligations. If you would like your information deleted, please contact us and we will honor that request.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt out of any marketing communications at any time
To exercise any of these rights, email us at [email protected].
9. Children's Privacy
Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, reach out:
- Email: [email protected]
- Website: sanantoniobloombar.com
- Location: San Antonio, Texas